
Every day in distribution, small delays lead to bigger operational gaps. Reports need extra calculations. Customer migrations raise financial concerns. High return volumes slow down teams. Important announcements get missed after login.
When systems lack enough control or flexibility, teams resort to manual effort. This increases risk and slows down progress.
This release aims to tackle these daily operational challenges. We improved reporting logic, enhanced migration control, enabled bulk returns processing, and strengthened distributor communication at login.
Here’s what’s New:
We have improved the RNA Report Builder to support better placeholder features for creating complex KPIs. Previously, users were stuck with basic placeholders. They could not create multiple placeholders in a single report or reuse the output of one placeholder in another. This limitation held back advanced calculations like averages, ratios, and derived KPIs.
To address this, we updated the placeholder engine to allow reusable and layered logic directly in the report builder. Users can now define output types, combine multiple placeholders, and use one placeholder within another to create new metrics. Final calculated outputs can be added directly as report columns, making it easier and more flexible to build KPIs within RNA.
Previously, the system did not allow users to choose whether unspent credit notes or vouchers should be transferred when a customer was switched to a new distributor. This limited flexibility and created operational challenges, whenever a customer needs to migrate, all the pending credit notes or vouchers should have been closed before migration.
whenever a customers needed to migrate,
To solve this, we improved the customer migration process to give better control and validation for transferring financial balances. Users can now decide what to migrate. The system requires validations and mandatory approval before proceeding. ETL-based migrations also follow the same approval process.
New Migration Controls: Two checkboxes added to the Customer Migration screen:
Distributor Acceptance: Distributors can review migrated customer details upon login and accept them to complete the migration.
Enhanced Validation: The system now validates active and unutilized credit notes in addition to existing pre-migration checks.
Mandatory Approval for Credit Note Migration:
ETL Enhancement: Two new optional columns added — Transfer SR CN and Transfer Vouchers.
Previously, the system did not allow bulk uploads of sales returns through ETL. Distributors had to enter each sales return by hand, which took a lot of time and often led to mistakes. This method was inefficient, especially for managing large volumes or past returns. Additionally, there was no way to review, check, or fix data before submitting it.
To address this, we introduced ETL for Sales Returns, allowing uploads via separate Excel sheets. This change speeds up the process of entering high-volume returns and makes it more organized. Uploaded returns now go through validation and approval steps before we process their stock and financial impact.
Previously, the system allowed only a one-time flash notification during login. It did not support recurring pop-up messages each time a user logs in. Companies could not highlight key messages, product promotions, or important announcements. This limited engagement and weakened login-time communication.
To solve this issue, we improved the existing Custom Notification feature in MDM. Now, product images and messages can be displayed to the distributor whenever they log in for a set period, rather than just as a flash message. Users can now set up both flash messages and time-based notifications.
Update Highlights
Benefits
In distributor operations, even minor system issues can slow teams down and lead to unnecessary mistakes. This release tackles those common challenges with targeted improvements in reporting, migration control, returns processing, and communication.
With improved reporting logic, stricter financial management, organized bulk return handling, and better login visibility, your teams can work with increased clarity and confidence. These upgrades are designed to support smoother execution, greater control, and more reliable distributor management at every step.
Gain product-level clarity on claimable and non-claimable discounts, improving claim accuracy and reducing effort in monthly claim validation and processing.

Marketing Associate
Meet Christina Evangelin Ebinezer, our dynamic marketing associate at Botree Software. With a background in HR and marketing, and prior experience as a content writer, Christina brings a sharp eye for storytelling and a knack for crafting engaging blogs and marketing content. She’s passionate about turning ideas into words that drive impact. Outside of work, Christina finds joy behind the piano keys or the wheel—whether she’s playing a soulful tune or cruising down open roads.
Stay updated with the latest trends and insights.